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Aafiyat Group Sdn. Bhd.

[Tiada Kekosongan]

Aafiyat Store Sdn. Bhd.

A subsidiary company to Aafiyat Group.

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Job Description:
As a Store Operation & Performance Executive you are responsible to monitor every store outlet (individual and by area) daily operation and monthly performance include sales, SOP compliance, customers complaint and other related issue involve outlet. Master in Store Performance Manual and SOP to make sure all outlet up to Aafiyat Standard. You required to have a good communication skill and can build a good relation with outlets.

Essential Job Responsibilities:
• Manage store operation include sales performance, SOP compliance, provide staff training and able to solve daily operation issue on ground.
• Provide and analyse monthly outlet performance report.
• Prepare proposal to increase outlet performance.
• Collaborate with product and marketing exect and other department in order to make sure marketing activities been implement on ground (BTL/TTL) and implement operation strategy to meet quality and customer service standard.
• Make sure all outlet complies with local government requirement such as licence PBT, DBKL, KPDNHEP and KKM regulation.
• Monitor payment by by outlet on royalty, AMP, training fees and other related fees to ASSB
• Able to motivate outlet team to improve their performance.
• Provide legal, HR and finance advice to outlet, and able to communicate with related division from Aafiyat Group in order to support outlet operation need.
• Address and able to take action on complains from outlet and customer
• Monitor ordering, supply chain and system running from HQ to outlet and make sure smooth operation run at every layer.
• Manage audit schedule with audit team and get outlet prepare on that at all time.
• Take over new outlet from BD team. Make sure all outlet facility meets standard requirement before operation start.

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Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Job Description:
This position will be responsible for the administration, installation, testing, commissioning, troubleshoot and maintenance of hardware and software used in the outlets.

Essential Job Responsibilities:

  • Provide the first line of support for technical helpdesk and on-site end-user support (outlets)
  • Provide support of projects for system integration, IT infrastructure and application
  • Ensure the servers are properly backup
  • Ensure proper setup of equipment for outlet operations
  • Escalate specified request/incident to next level for immediate attention and resolutions
  • Log and follow up outstanding cases daily and ensure they are resolved within resolution limit
  • Provide training to users if necessary
  • Work with Training department for training materials and resources to train users in the proper use of hardware/software
  • Ensure a high level of customer service and support to client’s outlet as well as own outlets
  • Analyze and report the common incidents and malfunctions
  • Liaise with vendors for any hardware/software problems
  • Providing support for site mobilizations
  • Software License Management (Microsoft, POS, Adobe, etc.)

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Job Description:

Essential Job Responsibilities:

  • Manage training program for outlets/stores under the Company, including the planning and coordination of training calendars, budget and resources.
  • Implement training programs for all outlet staff with a positive outcomes in staff’s service quality.
  • Drive the improvement of customer service skills and sales techniques for all outlet staff.
  • Support Operations team to ensure all outlet staff are well-trained as per requirements by the Company and Local Authority.
  • Regularly evaluate staff’s performance to verify training outcome and identify areas for improvement.
  • Regularly maintain and update documentation for all SOPs and training manuals.
  • Support Operation HoD in developing/improving SOPs for outlet operations.
  • Support Operation HoD for new product & service innovation.
  • Keep abreast of training trends, developments and best practices and update management accordingly with constructive proposals for improvement.

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Job Description:

Essential Job Responsibilities:

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Company: Aafiyat Store Sdn. Bhd.
Employment: Permanent
Location: Bangi, Selangor
Min. Qualification: Bachelor Degree

Job Description:
As an Outlet Development Executive, you will be responsible in managing suppliers for outlet equipment, construction material and contractor in the readiness of the outlets for running its retail operations. This requires a well-planned development and control as per the given schedule to meet all the requirements. This covers the renovation and maintenance required by the outlets as well as the management facilities.

Essential Job Responsibilities:
• Prepare budgets of construction and renovations of the outlets
• Establish suppliers and contractors for outlet construction, fittings, renovation and maintenance.
• Review and verify the material and services are according to the specifications
• Plan the works related to the construction, renovations and maintenance according to schedule, cost and requirements provided.
• Monitor contractor performance and compliance to the specifications and lead to solve any issues that arise during the works
• Perform related commissioning process prior handover to the operation team
• Establish and maintain good documentation
• Create progress report to the management
• Coordinate and communicate with other departments of any requirements and rectifications

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